Privacy Policy

SMS Messaging Terms & Conditions (Including TCR Compliance)

Last updated: 10-13-25

SMS Messaging Overview

To enhance your service experience, UC Design Studio may send SMS (text) messages related to:

  • Design project updates

  • Construction scheduling and reminders

  • Customer care and client support

  • Appointment confirmations

  • Real estate showings and site visits

  • Responses to inquiries or approvals

These messages follow strict federal, mobile carrier, and privacy regulations, including those outlined by The Campaign Registry (TCR).

Message Frequency & Data Rates

Message frequency may vary based on your project and interactions with our team. Standard message and data rates may apply according to your mobile carrier. Message delivery is not guaranteed and depends on your provider's network.

TCR Compliance Statement

We are registered with The Campaign Registry (TCR) for 10-digit long code (10DLC) messaging. Our registration includes:

  • Clear identification of message types (e.g., Customer Care, Project Notifications, Appointment Confirmations)

  • Accurate brand and contact identity

  • Carrier-approved SMS content and usage

  • Full compliance with U.S. mobile carrier requirements

Types of Messages We May Send (With Consent)

  • Appointment and meeting confirmations

  • Project and construction updates

  • Real estate showing reminders

  • Invoicing and billing notices

  • General customer support responses

  • Promotional messages (only with prior opt-in)

SMS Consent Requirement

Per U.S. carrier and TCR guidelines, verbal or implied consent is not accepted for most SMS use cases. Written and documented consent is required before we send SMS communication.

We collect this consent through:

✅ Website Intake Form

When submitting your phone number on our website or service intake form, you’ll see a checkbox that reads:

“By checking this box, I consent to receive SMS messages from UC Design Studio, Inc. related to project support, appointment confirmations, and service updates at the phone number provided above. The SMS frequency may vary. Standard message and data rates may apply. For assistance, reply HELP. Reply STOP to opt out of receiving text messages. Please review our Privacy Policy and Terms & Conditions.”

This checkbox must be manually selected before submission.

✅ Secure Electronic Consent

You may also opt in via electronic signature on a secure form containing the same consent language.

Opt-Out and Support Options

You may withdraw your consent and unsubscribe at any time:

  • Reply STOP to any message to unsubscribe

  • Reply HELP for assistance

  • Email us at hello@ulyssescarmona.com to update preferences

Even after opting out of marketing messages, you may still receive non-promotional service alerts, such as:

  • Appointment reminders

  • Project status updates

  • Urgent scheduling or safety-related notices

Mobile Carrier Disclosures

  • Message frequency may vary

  • Standard message and data rates may apply

  • Delivery is not guaranteed and depends on your mobile provider

Data Protection & Security

Your mobile number and any data collected through our SMS platform is:

  • Encrypted and securely stored

  • Used only for communication you’ve authorized

  • Never shared, sold, or rented to third parties or affiliates for marketing purposes

  • Processed in accordance with TCR and applicable federal and state privacy laws

Questions or Concerns

If you have questions about this SMS policy or how your information is handled, please contact:

Privacy Officer
UC Design Studio, Inc.
📧 office@ulyssescarmona.com
🌐 https://ulyssescarmona.com