Privacy Policy

SMS Messaging Terms & Conditions (Including TCR Compliance)

Last updated: 10-13-25

SMS Messaging Overview

To enhance your service experience, UC Design Studio, Inc. may send SMS (text) messages related to:

  • Design project updates

  • Construction scheduling and reminders

  • Customer care and client support

  • Appointment confirmations

  • Real estate showings and site visits

  • Responses to inquiries or approvals

These messages follow strict federal, mobile carrier, and privacy regulations, including those outlined by The Campaign Registry (TCR).

Message Frequency & Data Rates

Message frequency may vary based on your project and interactions with our team.
Standard message and data rates may apply according to your mobile carrier.
Message delivery is not guaranteed and depends on your provider’s network.

TCR Compliance Statement

We are registered with The Campaign Registry (TCR) for 10-digit long code (10DLC) messaging. Our registration includes:

  • Clear identification of message types (Customer Care, Project Notifications, Appointment Confirmations)

  • Accurate brand and contact identity

  • Carrier-approved SMS content and usage

  • Full compliance with U.S. mobile carrier requirements

Types of Messages We May Send (With Consent)

  • Appointment and meeting confirmations

  • Project and construction updates

  • Real estate showing reminders

  • Invoicing and billing notices

  • General customer support responses

SMS Consent Requirement

Per U.S. carrier and TCR guidelines, verbal or implied consent is not accepted for most SMS use cases.
Written and documented consent is required before we send SMS communication.

We collect this consent through:

✅ Website Intake Form

When submitting your phone number on our website or service intake form, you’ll see a checkbox that reads:

“I consent to receive SMS messages from UC Design Studio, Inc. related to service experience, responding to questions, resolving concerns, providing general support, follow-ups, and appointment confirmations at the phone number provided above. Messaging frequency may vary. Message and data rates may apply. You can opt out at any time by texting STOP. For assistance, you may text HELP or contact us directly at (562) 912-2508, or visit our website at https://ulyssescarmona.com/. Visit our Privacy Policy and Terms of Service.”

This checkbox must be manually selected before submission.

Opt-Out and Support Options

You may withdraw your consent and unsubscribe at any time:

  • Reply STOP to any message to unsubscribe

  • Reply HELP for assistance

  • Email office@ulyssescarmona.com to update preferences

Even after opting out of marketing messages, you may still receive non-promotional service alerts, such as:

  • Appointment reminders

  • Project status updates

  • Urgent scheduling or safety-related notices

Mobile Carrier Disclosures

  • Message frequency may vary

  • Standard message and data rates may apply

  • Delivery is not guaranteed and depends on your mobile provider

Data Protection & Security

Your privacy and trust are our top priority.
All mobile phone numbers, consent records, and data collected through our SMS messaging program are:

  • Encrypted and securely stored

  • Used exclusively for the purposes you have authorized (such as project updates, scheduling, and customer support)

  • Never shared, sold, rented, or transferred to any third parties or affiliates — for any reason, including marketing or promotional use

  • Processed in compliance with The Campaign Registry (TCR), the Telephone Consumer Protection Act (TCPA), and all applicable federal and state privacy laws

Questions or Concerns

If you have questions about this SMS policy or how your information is handled, please contact:

Privacy Officer
UC Design Studio, Inc.
📧 office@ulyssescarmona.com
🌐 https://ulyssescarmona.com